Minimum Age Requirement for all volunteer opportunities (except Home Delivery assistant) is 10 years old. If you are under the age of 15 then you must be accompanied by a parent/guardian during your service.

​

Essential Reminders:

• Please wear gloves before touching anything in the Warehouse. This will prevent injuries and food particles from touching your skin.

• Must wear close-toed shoes.

• NO food or drink allowed in the Warehouse.

• Please no running in the Warehouse.

• If you are under 15 years of age, then you must be accompanied by a guardian.
   

Safety Protocols & Procedures:

• Bend at the knees when lifting boxes. If something is too heavy, notify the SHFB staff member that is in charge for that task.  Proper body mechanics is important to avoid injury.

• Always wash your hands before and after working on tasks

• Any injuries must be reported immediately to a Second Harvest manager

• Never cross-contaminate. For example:  touching meat and then fruits or vegetables

• Cover your mouth and nose when you sneeze or cough. Cough or sneeze into a tissue and then throw it away. If you do not have a tissue, cough or sneeze into your upper sleeve or elbow.  NOT YOUR HANDS.

• Avoid touching your eyes, nose, mouth or face. 

• Stay home when you are sick. When you are sick or have flu symptoms:  stay home, get plenty of rest, check with a health care provider.  Remember to keep your distance from other people to protect them from getting sick. Common symptoms of the flu include:

     *Fever (usually high)

     *Headache

     *Extreme tiredness

     *Cough

     *Sore throat

     *Runny or stuffy nose

     *Muscle aches

     *Nausea, vomiting and diarrhea

 

Support of Agency Mission and Operations:

• Attends meetings, presentations, and trainings as required.

 

Commitment to Service:

• Ability to work well with other staff in a collaborative effort to improve services, extend courtesy, friendliness, and overall respect to meet the needs of the organization.

• Personal integrity and awareness of ethical principles.

• Sensitivity to needs of neighbors and families served.

 

Work Environment: Typical warehouse environment, with regular exposure to excessive noise, adverse environmental issues, and cooler/freezer temperatures.

 

Receptionist

The Volunteer Receptionist assists in the daily operations of the administrative office, including incoming and outgoing calls, answering the main entrance door and greeting guests. This role will assist with maintaining administrative data processes, procedures, protocols and tools for the highest level of customer service to all neighbors, guests, volunteers and staff. This position requires volunteers to go through an interview and selection process. 

Sorting Room

The sorting room is the warehouse’s designated area for newly donated food, packed items, and dry products. As a volunteer, you will sort items and place them in the correct bins and/or pallets.

OrderAhead

The OrderAhead program is an efficient way for our neighbors to conveniently pick from a variety of food items virtually using a click-and-collect grocery ordering system. As a volunteer, you will be responsible for fulfilling and bagging neighbors’ orders.

Packing

Our senior and children food boxes assist neighbors who are disabled, medically fragile, lack transportation, or over 60. As a volunteer, you will assist in packing items into boxes that will be distributed.

Alley Walk-Up

Alley Walk-Up is open during certain hours for neighbors to come up to the door and be served. As a volunteer, you will be responsible for greeting and checking neighbors in when they ring the doorbell, bagging/packing items, and restocking the shelves.

Mobile and Alley Distributions

The Mobile and Alley Distributions allow neighbors to choose which foods they would like to receive. As you volunteer, you are responsible for assisting neighbors, give and grab carts, and restock the tables when items are low.

Home Delivery
As a volunteer, in assistance with the Delivery Driver, you will be responsible for loading and unloading the van, packing bags, and carrying boxes to the front door of the assigned stop.

​

Essential Reminders:

• You must be 18 years of age to be a home delivery assistant.

• Please wear gloves before touching anything in the Warehouse. This will prevent injuries and food particles from touching your skin.

• Must wear close-toed shoes.

• Arrive 10 minutes before the scheduled departure time.
   

Primary Job Functions:

• Dress for the weather.

• Please wear your seatbelt.

• There is NO SMOKING in the organization trucks.

• Do NOT accept items of any kind from neighbors.

• At each stop, get out of the truck with the driver and assist in taking boxes/items to their front door.

• When you return to site, be sure to check for your belongings before exiting the truck.

• Do not forget to sign in & out before leaving the food bank site.